USE CODE "Herbal" at checkout for 10% off your entire order
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We here at The Turmeric Tart value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website [www.theturmerictart.store] or engage with our business. Please read this Privacy Policy carefully. 1. Information We Collect We collect various types of information, including: • Personal Information: When you place an order, sign up for our newsletter, or create an account, we may collect your name, email address, billing and shipping address, phone number, and payment details. • Non-Personal Information: We collect data about how you interact with our website, such as IP address, browser type, device type, and browsing history. This data helps us improve the user experience. • Cookies and Tracking Technologies: We use cookies and similar technologies to gather information about your preferences and enhance your experience on our website. 2. How We Use Your Information We use the information we collect for the following purposes: • Order Fulfillment: To process and deliver orders, provide updates on shipping, and handle returns. • Customer Support: To respond to your inquiries, resolve issues, and provide assistance with your account or orders. • Marketing Communications: To send you newsletters, special offers, and promotional content if you have opted in. You can opt out of these communications at any time. • Website Improvement: To analyze website traffic, troubleshoot technical issues, and enhance functionality. 3. Sharing Your Information We will never sell your personal information. However, we may share your data in the following instances: • Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, email marketing, or data analysis. • Legal Compliance: We may disclose your information if required by law, such as in response to a court order, subpoena, or government request. • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. 4. Security of Your Information We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security. 5. Your Rights and Choices • Access and Update: You have the right to access and update the personal information we hold about you. • Opt-Out: You may unsubscribe from our marketing communications at any time by following the unsubscribe link in our emails. • Data Deletion: You may request the deletion of your personal information by contacting us at herlantern@gmail.com. 6. Cookies and Tracking Technologies We use cookies to enhance your browsing experience. You may adjust your browser settings to block cookies, but this may affect your ability to use certain features on our website. 7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit. 8. Children’s Privacy Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. 9. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically. 10. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at: The Turmeric Tart Email: herlantern@gmail.com By using our website and services, you agree to this Privacy Policy.
At The Turmeric Tart, we take great care in crafting our products with quality ingredients and ensuring they are carefully packaged and shipped. Due to the nature of our herbal remedies and wellness products, we do not accept returns once the order has been shipped. Please read our return policy carefully before making a purchase. 1. Non-Returnable Items All sales are final. We do not accept returns or offer refunds for products after they have been shipped. This policy applies to all items, including but not limited to herbal remedies, tonics, teas, and skincare products. 2. Damaged or Defective Products While we do not accept returns, if you receive a product that is damaged or defective upon arrival, we are happy to offer a replacement or store credit. Please follow the steps below: • Contact Us: Notify us within 7 days of receiving the damaged or defective item by emailing [insert email] with your order number and a description of the issue. • Provide Evidence: Please attach photos of the damaged or defective product and packaging for verification. • Resolution: Upon review, we will offer a replacement of the damaged item or provide store credit for future purchases. 3. Order Cancellations If you need to cancel your order, please contact us immediately at [insert email]. Cancellations are only available before the order has been shipped. Once the order has been processed and shipped, we are unable to cancel it. 4. Exchanges We do not offer exchanges on any products once they have been shipped. 5. Contact Us If you have any questions or concerns about your order, feel free to reach out to us: The Turmeric Tart Email: herlantern@gmail.com This policy ensures clarity and protects your business from disputes while providing customer support for damaged goods.
t The Turmeric Tart, we strive to ensure that your products are crafted with care and shipped to you in a timely manner. Please review our shipping policy below for important details regarding order fulfillment and delivery. 1. Order Fulfillment All of our products are handcrafted in small batches, which may require additional time for preparation. Orders are typically processed and fulfilled within 7-14 business days. This timeframe does not include weekends or holidays. 2. Shipping Times Once your order has been fulfilled, shipping times may vary depending on your location and the shipping method selected at checkout. Typical delivery times are as follows: • Domestic (U.S.) Shipping: 3-7 business days after fulfillment. • International Shipping: Shipping times vary by destination and may take 10-21 business days or longer due to customs processing and international shipping carriers. Please note that delivery times are estimates and are not guaranteed. Delays caused by the shipping carrier or customs are beyond our control. 3. Shipping Rates Shipping rates are calculated based on the weight of your order and your location. The shipping cost will be displayed at checkout before completing your purchase. 4. Tracking Your Order Once your order has shipped, you will receive an email with tracking information so you can follow its journey to your address. Please allow up to 24 hours for the tracking information to be updated by the carrier. 5. Incorrect Shipping Information It is the responsibility of the customer to provide accurate shipping information at checkout. We are not responsible for packages that are undeliverable due to incorrect or incomplete addresses. If a package is returned to us due to an incorrect address, we will contact you to arrange re-shipment at your expense. 6. Lost or Delayed Shipments While we work hard to ensure timely delivery, we are not responsible for delays caused by shipping carriers. If your package is significantly delayed or lost, please contact us at herlantern@gmail.com, and we will assist in locating your order. 7. International Orders For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs agency. These additional charges are not included in the shipping cost and are paid separately by the customer upon delivery. 8. Contact Us If you have any questions regarding your shipment, please contact us at: The Turmeric Tart Email: herlantern@gmail.com This policy ensures transparency regarding order fulfillment and shipping times.